About Our Founder
Marci L. Charland, CPPM, CPC, BCPA, CHBC

Marci Charland, a healthcare executive with 25+ years of experience in the industry, holds a bachelor’s degree in Science of Nursing as well as an associate’s degree in Health Information Management.

With her background in health information technology, Charland leads with expertise in the management of electronic medical and health records with attention to HIPAA, patient data security as well as fraud and abuse corporate compliance. Her experience in the medical office environment allows her to assist medical and dental providers and their staff with the principles of reimbursement; quality in healthcare; human resource management; operational flow; space planning and business continuity with years of first-hand knowledge.

Charland started Physician Facilitator Services in 2006 to use her expertises in various areas including CPT; ICD-10; HCPCS; medical coding; medical billing and collections; practice management; small business development; quality assurance; insurance contracting and permitting and licensure to help medical and dental providers achieve their goals in an efficient manner.

Charland leads Physician Facilitator Services with her excellent reputation for accuracy and efficiency. Her proficiencies include QuickBooks, various practice management and electronic medical record (EMR) and electronic health record (EHR) software. Charland’s certifications include Certified Women Owned Small Business, Certified Physician Practice Manager, Certified Professional Coder and Certified Dermatology Coder, Certified Healthcare Business Consultant and Board Certified Patient Advocate.

Education & Certifications

Marci Charland has over 25 years of industry experience, along with the scholastic background that makes her a valuable asset to almost any medical practice.